Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,955 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1988) , Analyst (1324) , Assistant Vice President (889) , Business Analyst (595) , Senior Vice President (540) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (362) , Project Manager (355) , Intern (347) , Financial Analyst (335)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2757 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2228 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2000 reviews)); "Team are good and culture" ((in 1780 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1754 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1297 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 814 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 705 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 699 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 587 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,679 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Aug 11, 2011

challenging but coorporative environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good training program and nice team environment

Cons

low efficiency as in large corporation

5.0

Aug 3, 2011

A good launching pad, but an uncertain proposition for the long term.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brand recognition. The firm is well structured and operates smoothly. Leading international bank. It has been operating in China for very long and is extremely well established and respected. A lot of people get headhunted and go on to more profitable jobs.

Cons

Extremely low pay at the entry level. There are many channels to enter the company. Each one will give you a different pay even if you are doing the same work/have the same title. Coworkers are a mix bag: some are quite smart and hard working while others leave you wondering how they could even find a job. There is little on the work mentoring. You need to be lucky in order to get people to help you get your work done. The work is very unevenly distributed. Some people work 16 hours a day while others have nothing to do.

3.0

Jul 30, 2011

Becoming a better place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Finally seeing some stability in leadership (previously 4 CEOs in 4 years). Strategy is more clearly defined and pay is becoming more competitive.

Cons

Silos and bureacracy, people compete with each other instead of working together to get things done. This has always been the Citi culture, but gotten worse with recent layoffs - it's every man for himself.

Viewing 36337 - 36339 of 36,679 Reviews

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Citi

Citi reviews

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Ratings by demographic groups

Reviews by job title

challenging but coorporative environment

A good launching pad, but an uncertain proposition for the long term.

Becoming a better place to work

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