Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,851 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1982) , Analyst (1323) , Assistant Vice President (887) , Business Analyst (593) , Senior Vice President (538) , Manager (525) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (358) , Project Manager (355) , Intern (347) , Financial Analyst (333)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2743 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2200 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2045 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1705 reviews)); "Good salary if you are new joinee compared to the ones working there for past 10 years." ((in 1266 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1291 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 814 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 719 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 678 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 593 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,588 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Sep 27, 2008

It Came From The Past--And Back It Should Go.

Financial advisor (registered representative)

Recommend

CEO approval

Business Outlook

Pros

If you're the kind of person who doesn't mind selling an 85-year-old widow an annuity with a 10-year surrender charge, then this is the job for you.

Cons

Management is stuck in the 1970s, crowing about the benefits of their experience in "the Lehman System" of cranking out calls, following the time zones and "gathering the assets." Of course, there's little regard for what happens to clients because you're just supposed to focus on "assets and account." In today's highly competitive market where clients can get many of the services provided by financial advisors on the internet, you need to focus on giving clients the benefits of working with you and only you--that takes time, and it's a relationship that isn't going to start with a dinnertime cold call. Sadly, unless companies like this change, they're going to go the way of the dinosaurs which, by the way, is what many people call management.

4.0

Sep 25, 2008

Good place, but there is room for improvement

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good brand name - people know Citi. It sure does have recognition. On a flip side, some people see Citi as a credit card and mortgage company... Benefits are pretty decent, good vacation allowance. Because Citi is so big, it can provide opportunities to work in different departments, regions and even countries. Not sure about compensation in other cities, but its very competitive over here compared to other banks.

Cons

Working at a big company has its drawbacks as well. A lot of times communication is broken between departments. Sales goals are nearly impossible to reach eliminating a chance of promised commission. Not easy to move up - Citi's presence in Boston is still very limited. Insurance premiums are fairly high, but I guess they are high everywhere these days.

2.0

Sep 24, 2008

Citigroup works like a large corporation would be expected to work...

Senior vice president

Recommend

CEO approval

Business Outlook

Pros

For the most part it seems that Citigroup's pay and benefits are about average to other large corporations however they are definitely less than some of the smaller Wall Street firms and more than some of the other gloabl banks. As a large corporation Citigroup operates as one would expect a large corporation would however one area they seem to have really focused on and started to provide some significant strides is the Work/Life balance. Just about every person I know working here works from home at least one day a week with some working at an "Alternate Work Location" full time.

Cons

Citigroup operates very much like a large corporation would. politics are everywhere and to get something done takes significant man power, stress, and time. Nothing is simple in a company this big as there are too many layers of management, too many independent "businesses" and "regions". It gets frustrating operating in a hybrid model where some stuff is centralized while others are de-centralized. It may be easier if they picked one strategy and stuck with it. The overall well-being of the employee as a commodity for Citigroup is signigficantly lacking. There is a general lack of respect for common employees in the upper levels of this company's management. CEO and executives are completely disconnected from its employees.

Viewing 36490 - 36492 of 36,588 Reviews

Top companies for "Compensation and Benefits" near you

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

UBS

3.5★Compensation & Benefits

Jobs at Citi

Morning (7am-3pm or 8am-4pm) Valet/Bellman - Club Wyndham & Margaritaville - $12 per hour plus tips!

Valet (All Shifts) - CHOA Scottish Rate - $15 per hour

Collections Specialist - Train Onsite Work from Home Salary up to $20/hourly - Johnson City, TN

Part-Time Universal Banker (20 Hours), Bilingual English/Spanish Speaking Preferred, Mall of the Americas Branch

Part-Time Universal Banker (20 Hours), Bilingual English/Spanish Speaking Preferred, Mall of the Americas Branch

Citi

Citi reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It Came From The Past--And Back It Should Go.

Good place, but there is room for improvement

Citigroup works like a large corporation would be expected to work...

Top companies for "Compensation and Benefits" near you

Jobs at Citi

Citi reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Citi

Citi reviews FAQs