Citi reviews

3.6

65% would recommend to a friend

(36,586 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many different career paths, and managment for the most part is good about allowing employess to move around to gain experience. There are opportunities to move geographically as well. There are some divisions that are definitely more pleasant to work in than others (the more highly regarded areas like Collections, Risk, Customer Service). If you are mobile, most people should be able to find a job that they enjoy doing for awhile, while adding tremendously to your resume.

Cons

Company still operates in silos (every division has its own finance group, technology group, hr, etc). Any attempt to consolidate functiions and create synergies is met with resistance. There is no accountability and senior execs can be unreasonably demanding, expecting instant results on projects that might take weeks or months. This appears to be the result of Sr VPs moving laterally to gain experience, and then instantly trying to 'make their mark' before understanding the business. High performers generally bear the burden of handling the difficult or unwanted side projects/issues that crop up during the course of regular business (projects that don't get recognition, but need to be done for the business to operate efficiently).

3.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Citigroup has come a long way in the last few years. Work Life Balance is amazing.

Cons

Compensation. Perfect ratings year over year over year along with an MBA are not enough to get a decent merit increase. I'd be better off leaving and then coming back in 1-2 years. My salary would come close to doubling by being an external applicant.

3.0
Jul 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Office is close to home and located in one location instead of scattered around the community. Upper management communicates with the staff through town halls.

Cons

Currently management is a little one sided. Shows a lot of favoritism, does not take suggestions well. Uncertainty of job stability. Recognition awards are not standard across lines of business. Benefits used to be high on the list but the retirement policies keep changing and become increasingly more complicated. Insurance benefits change every year and are getting more difficult to understand. Starts programs but does not follow through for very long. Upper management is constantly changing and middle management continues to increase while the working staff is being eliminated causing additional stress on the staff. Departmental projects started but not completed.

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