Citi reviews

3.6

65% would recommend to a friend

(36,604 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

hone your customer service skills, learn what you don't want in your next job. The work life balance is pretty good with this company. It is a great job for university students but there is a quick burnout factor for those employees looking to make this a career.

Cons

lack of support, countiuous layoffs, shut downs every few years, low pay, poor management, disgruntled employees, lack of consistency, low employee morale. All of the good managers seem to move on faily quickly and the ones that you would like to see move on seem to stay around forever. They do not seem to have much of a development plan in place for growing their mangers skills.

3.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Citigroup is a large, well known company, so it is good to have something like this on your CV. Also, compared to other places where a programmer may work, Citi pays quite well and the work hours are not particularly demanding either; usually the floor I work on is empty around 5.30pm.

Cons

Things happen very slowly! There is a Virtual Request system which every process goes through, it is painfully slow, involves too many departments and requires too many signatures. The problem is there are too many steps required to do something small, and the departments which carry out these steps are sometimes very short of staff or short of staff who are actually able to do what is required. This is perhaps a problem which affects many other companies, but basically, there are too many workers who are incompetent in their current roles accompanied by even worse managers who seem to think their department is a separate company and thus do not cooperate very well with other departments. Also, remember that this is a bank, if you are looking for a challenging role which involves the implementation of some fairly new technology (as advertised by HR), look elsewhere. It can be a relaxing place to work, however, after a while, relaxing becomes boring and you may find yourself watching pointless training videos about Microsoft Office to pass the time.

2.0
Oct 15, 2008

Want a mediocre approach to life?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not really challenged - if you want a run of the mill cruisy environment where mediocrity and sycophancy are tacitly encouraged then this place is for you.

Cons

Culture of suspicion, tall poppy syndrome, perpetuation of mediocrity

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