Citi reviews

3.6

65% would recommend to a friend

(36,630 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunities to move around the company, decent pay

Cons

The organization is too slow moving and large for work to get done efficiently. It is very difficult to be innovative. There are a lot of changes happening now without good plans in place for how to move forward and distribute work, and employee morale is extremely low.

1.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Has a Brand name in the market as one of the top banks

Cons

- Extremely micromanagement managers. - Extra long work ours. - Belitting employees for minutest of things - Incompetent managers, over promising & pushing directs constantly to work late evenings/night times to the extent of burnouts. - No respect for team members work-life balance. - Managers disrespecting directs/team members and using bad tone towards employees on the team is very common. - No flexibility to take PTO's or taking time off for urgent personal commitments.

1.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent fringe benefits Allows WFH 2-3 per week Teammates are generally cool

Cons

Not sure where to begin… if I could give this company 0 stars I would. I don’t understand how overall the company is a 3.9 out of 5.0 but the good ratings must be from depts not in the commercial bank. I’d like to echo off the individual who posted on 9/1/23 about Citi’s commercial bank. If you’re interested in commercial credit then stay as far away from this place because you will not be working on credit. Credit/underwriting is the last thing you’ll be working on and the smallest part of your job. The place is a complete and absolute mess. An example of how this place is a mess is the Underwriting systems/platform don’t work properly such as things not saving or submitting when you need it to. This platform is utilized on a daily basis and absolutely critical for you s the only system that is used to do your work. Oftentimes because they don’t work properly remediations start to take place and it’s up to the underwriters to complete the remediations. And this is all because the systems are defunct. Policy changes occur on a weekly basis and the people implementing the changes in policy themselves don’t understand everything that is going on. How can one expect to understand something that the makers themselves don’t understand. There’s no sense of purpose or unity within the bank. There’s so much internal strife between different depts in my opinion. It’s so bad sometimes you forget you’re working for the same bank. Layers and layers of bureaucracy it’s very difficult to get even the simplest things approved. Nothing is easy here and many hoops and hurdles have to be jumped. Citi has no market share in the commercial bank that pipeline is dry and very often clients that the other big banks do not want. I know I am missing a ton but these are some of the main focal points that I can recall and as I’ve mentioned before Citi commercial is NOT the place to be if you want to be in the commercial bank.

Viewing 142 - 144 of 36,630 Reviews

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