Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,665 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Apr 1, 2022

      Citi - A Place to Work. Just not a great one.

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citi offers wide range of really good benefits

      Cons

      There’s a lack of communication when you’re at an entry level job. You’re supposed to be able to lean on your managers for support, but that doesn’t always happen. Citi cares more about productivity than they do their employees well-being. They make a big deal about how they like to promote within, however they don’t help you get to that point. If you’re a good employee you have to pick up everyone else’s slack. Citi was a much better company before COVID started, but since then it’s gone pretty downhill.

      1.0
      Mar 18, 2022

      Horrible CEO

      Avp-analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid time off Insurance 401K

      Cons

      Making people get vaccinated and making people come back to the office.

      3.0
      Mar 3, 2022

      Not great at rooting out poor managers

      Senior vice president operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of different opportunities within Citi and these opportunities are available in a lot of different locations across the country.

      Cons

      Citi (and specifically the Retail Services division) is NOT great at rooting out poor managers, especially some that have been with the company for a long time. They are just moved around so that they become some one else's problem. In another instance - rather than deal with a poor employee and go through the HR process, a manager openly admitted to promoting a person so they did not have to deal with them anymore. Citi loses a lot of strong talent because of this and has to take bold steps to clean house before Citi Retail Services becomes a good and healthy place to work.

      Viewing 265 - 267 of 36,665 Reviews
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      ReviewsCiti reviews

      Glassdoor has 41,939 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.