Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 11, 2013

Skip this company and just go straight to the nut house

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not a single pro for working at this company. Not in today's environment.

Cons

If you're in management of any kind here you are definitely not paid enough and are expected to more work than 40 hours a week, generally 50-60 regardless of the fact that you will not be compensated for the additional hours worked. Do not have an opinion other than the company's even if their opinion is wrong or makes no sense. Upper management will completely shut you down, act as though you are a complete idiot for not agreeing. They will dance around in circles while trying to figure out why their way makes sense and then before you know it you will be out of a job. You can not miss any kind of work, have any kind of sickness. The policy is 4 days a rolling year in which you can miss without getting written up. 4 days? Really? This place will make you absolutely crazy. Most everyone in a manager position is on medication and have gone on leave because of the stress that this place causes. It is not worth it. There is no morale at this company. Everyone hates their job but is too stuck to leave for various reasons.

3.0
Mar 12, 2013

teller /banker

Recommend
CEO approval
Business Outlook

Pros

the customers are the best. worked there 10 years.some good employee great insurance, good to community projects.

Cons

Managment is lacking maybe ifsome .of these higher up would ask some of these employee why they left. Instead of sitting in and office. Pick some employess and ask why your leaving. Been there 10 years got fired had many customer call and complain who listens to them no one.Ive been home 2 days and recieved 6 calls from customers

Viewing 340 - 342 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.