Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 10, 2013
Recommend
CEO approval
Business Outlook

Pros

No more pros left company has forgotten the word. At one time it was a great place to work 10+ years ago.

Cons

The Teller Managers are dumped on and treated with not respect my the Branch and Regional Manager. I was a Long time employee and not the only long time employee who had career/life.destroyed by an out of control Manager allowed to manipulate the system an do unethical things to employees. Causing undo stress on the job and in life. The company preaches work life balance and that's not what is going on. I had to leave the Manager and a Teller who she wanted to give my job to spent much time setting up what they were doing and I was not going to fall victim anymore not a way to work everyday I want potential employees to know the truth about what they are getting into. Be ware.Watch your back and your cash can't trust anyone in this work place.

4.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

unrivaled compensation for top performing sales people great benefits package including 9% 401k match, 8k tuition assistance, 22 paid days off bankers hours! best lending rates around, best deposit rates around

Cons

too many account changes and fees for the customers make it difficult to please everyone there is way too much pressure to sell, sometimes i feel like a used car salesman

Viewing 343 - 345 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.