- Bad benefits compared to the industry, no 401k match for the first year and no profit sharing for the first 2 years. No sick leave (if you’re sick you have to use PTO).
- Company cut-down hours. As a full-time employee I had to work 6 days a week so I could reach 40 hours. The only way to get a full paycheck was to say work-life balance good bye.
- Technology is sub-par. Computers were outdated, opening 2 windows would crash the computer. The main company software is 1980s mainframe.
- When I joined goals were reasonable and the culture was decent. It started to become toxic with the pandemic. Goals kept increasing every quarter by 30%, and when I left they were at unrealistic level. Basically 200% higher than pre-pandemic level. More than 95% of bankers could not reach the goal. As a result everyone took a pay-cut and the company approved $750m stock buyback.
- Micromanagement became the main part of the culture, I would literally get asked every 5 minutes how I’m doing. The level of micromanagement prevented me from doing my job.
- My role basically became a call center, I had to make at least 40-50 soliciting calls a day to bring more business. We made so many calls, customers kept re-appearing every 2 weeks. After a while it stopped producing results. And I almost forgot, call nights every Tuesday.
- Basically no training. Except the first week I got hired and never had a single day training. I never left my branch until I left the company. What citizens consider training are those slides they force you to take every month.
- In two years the company culture changed from do the right thing for the customer to sell them as many products as you can, it does not matter if the customer has a need or not.
- Any feedback will be taken in a negative way. If you question anything or speak your mind, you’re guaranteed your career is done.
I’m happy I was able to quit for my mental health sake, without having to worry about finances. I feel bad for my great coworkers that are trapped in a modern time slavery.
