Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Good work environment, great training, decent pay

Cons

A big sales focus in the retail branches. They want you to constantly be cross-selling products to every customer that comes in even if it is to just make a simple deposit

3.0
Dec 12, 2014

Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, friendly environment

Cons

Not much room for advancement, Bonus structure was not the best

2.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation, work-life balance, benefits, customer service, easy systems to navigate

Cons

Expectations are too high, there isn't enough help from management, personal growth is difficult to achieve, favortisim

Viewing 4327 - 4329 of 4,791 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.