Citizens reviews

3.8

72% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 18, 2015

Teller

Recommend
CEO approval
Business Outlook

Pros

Citizens has a good benefit package, everything from 401K to HSA, as well as paid holidays and different Med Ins packages to choose from.

Cons

Micro managed to the hilt!!! Goals are ridiculous. If you don't meet your goals, you will not get a raise or incentive of any kind. The company does not take into consideration loyalty, attendance, just plain working hard and being dedicated. Haven't called off once in almost 4 years. Go in early work late. This year was the first time in 2 years I got my 13 cent raise.

3.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Unlimited earning potential via bonus structure Advancement opportunities

Cons

Constant pencil pushing. Send this tracker, fill this out, don't forget this. I'm not referring to the federal regulations either, I am talking about the extracurricular "Citizens Bank" daily ins/outs

Viewing 4405 - 4407 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.