Citizens reviews

3.8

73% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 14, 2018

Suck it up if you want to succeed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good bank timings

Cons

Constant changes, senior management doesn't know what they want. They set up processes which they expect employees to follow constantly, or else..... Suddenly it's changed and something else becomes most important. Senior management has no time , intelligence or desire to look at claims made by some employees. Way to get promoted and do well is to talk big about yourself even if its false. Also talk bad about others. Instead of discouraging, upper management encourages this. Huge turnover is proof of the problems in the Bank.

4.0
Mar 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent products

Cons

Management styles vary and if you have the wrong manager it makes a world of difference with your work life balance

Viewing 439 - 441 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.