Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Dec 8, 2011

      enjoyable, albeit limited in terms of long term career advancement

      Teller i
      Recommend
      CEO approval
      Business Outlook

      Pros

      In my branch at least, everyone was extremely fun to work with, friendly, and supportive. My manager was a good guy, who understood how to keep everyone motivated, and working well together. He addressed issues before they became a problem. I worked here as a college student, and they were understanding of my priorities being A) school and B) work at the bank. I was actualy invited to be a part of their student internship program, which entailed bi weekly days spent at the new york headquarters, meeting with high level executives who gave us speechs on what it was like to work high up in the company.

      Cons

      Working in a bank period is difficult - frequently customers are highly distressed over money, which tends to be very personal, and you need to be able to diffuse that situation. Overall, it was a perfectly find part time job in college, which was good customer service experience, but I saw now real room to advance, unless you saw managing a branch as your ultimate goal.

      4.0
      Nov 11, 2011

      Good pay, hard to bonus

      Banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great 401k, pension, vacation time compared to other banks. Good people, fairly laid back. Tough bonus structure.

      Cons

      Hard to hit big bonuses if slow store.

      Viewing 4591 - 4593 of 4,790 Reviews
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      ReviewsCitizens reviews

      Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.