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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Jan 8, 2011

      stressful but alright money for area and starting position

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      paid well, ability to earn more for selling checking accounts, mostly friendly atmosphere, nice benefits package, flexible schedule, holiday hours

      Cons

      very stressful due to its sales pitching, need a lot of sales for checking accounts and uncomfortable situations during "aisle time" (for in store only. A time where you go throughout a store and ask random strangers about their personal finances and then ask them to open up an account). The managers I've worked with weren't very competent. must work weekends for in store

      4.0
      Sep 11, 2010

      Citizens Bank

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is struggling with the economic times and yet continues to try to build morale. Although many of the company team building events have been scaled back, there is still recognition for a job well done.

      Cons

      RBS has strong influence upon the activities of Citizens Financial Group. The company had operated with more autonomy in the 1990's.

      4.0
      Sep 6, 2010

      Senior Loan Specialist

      Senior loan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and pay are really good at Charter One. In an environment where banks were not paying incentive compensation, Charter One delivered on its commitment very generously. Senior Management is really good and the people are great. There are a lot of opportunities for growth if you are willing to move within the country or to Europe.

      Cons

      The systems are not up-to-date. Thankfully, they are investing in new commercial loan system and branch systems would should enhance client and employee satisfaction.

      Viewing 4606 - 4608 of 4,790 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.