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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      Feb 12, 2012

      Very happy while working there, hope to return soon

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits (medical, and time off) and salary. They care about work life balance. Rewarded for going above and beyond

      Cons

      New management brought in that did not understand or care to learn to understand the dynamic of the departments they would now oversee.

      2.0
      Feb 6, 2012

      You are in control of your future to an extent.

      Banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, lots of training available to grow career, everything you do is tracked ( sales ) which gives you a reference as to where you stand amongst your peers. Large company with many different employment opportunities prove yourself and you will be moved up the ladder.

      Cons

      There are a lot of distractions that clutter your day such as useless reports and conference calls. Big disconnect from upper management and branch staff, too much why aren't you and not enough tell us what we can do to help you. Direction changes with management,this will change the way you operate, leading to poor results.

      Viewing 4654 - 4656 of 4,790 Reviews
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      Glassdoor has 5,070 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.