Citizens reviews

3.8

74% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

66% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

A comfortable work environment with knowledgeable senior staff and management. Flexible hours and a reasonable work load. Accommodating of personal needs.

Cons

Advancement is a slow process, leaning the job functions well occurs long before there is an opportunity to advance. Potential is limited by a small number of slots for career progression.

2.0
Jan 28, 2012

From best to worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer a full benefit package, medical, dental, vision. You can even get a discount on pet insurance. Time off is another good benefit, FT starts with 18 days yrly and PT 15. Can't beat that.

Cons

Hourly rates/Salary. If your hired from the outside now, you'll get paid quite well and it will be in line with what other banks are paying. However, if you have been with the bank, than your just SOL. Raises for non salaried employess are ridiculous 1.5% or @ 2% and that with a great evaluation. Seasoned managers are making 35k to 40k when new ones are hired at 60k???? Thats a huge difference and a slap in the face to all who have worked hard to get where they are. The banks reasoning, when you are promoted they can't go over a certain percentage of what you were making.

1.0
Jan 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Great salary and free coffee. (for now)

Cons

Company in rough shape. Well intentioned, but not able to retain momentum for much needed change. Peers are disrespectful of one another and nobody speaks up!

Viewing 4657 - 4659 of 4,790 Reviews

Glassdoor has 5,070 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.