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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,790 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Jan 26, 2012

      I work extremely hard and efficiently -My workload has increased but my pay has not comparatively!

      Technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Great vacation time-Good people to work with- Large Company that gives you a feeling of better job security.

      Cons

      Pay for parking - 23 mile commute that sometimes takes up to 2 hours- Lack of annual pay increase- Seems to have some type of click mentality for those who do get promoted to a higher job grade. Needs to have serious job shadowing that may lead to a better fit for those trying to fill a job position. People that have shown great initiative have not received recognition as deserved!

      2.0
      Jan 26, 2012

      Broken promises

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, better health care and discounts than anywhere else I've been offered. Plenty of sick days and holidays too.

      Cons

      Undercompensated, high stress, you basically do everything the Manager does and get paid half the wage. Promised promotions and pay increases which never happened.

      Viewing 4660 - 4662 of 4,790 Reviews
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      Glassdoor has 5,070 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.