Citizens reviews

3.8

74% would recommend to a friend

(4,790 total reviews)
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Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 10, 2022

Nice

Recommend
CEO approval
Business Outlook

Pros

Good salary for the position

Cons

Not good work culture in the office

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Citizens Response
3y
Thank you for sharing your thoughts. We're sorry to hear you are not completely enjoying your time with us. We encourage you to call Citizens’ HR Service Center at 1-866-472-8234 so that we can look into your concerns about office culture.
5.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

fantastic place to work for, great benefits, great vacation days, great 401k matchup.

Cons

if your direct manager is not great unfortunately you will suffer. which is what happened to me. I worked many hours over schedule and never got paid for it because my manager excused it as well you get a bonus don't you? even though I worked on average 60 hrs per week i only put in for 40 hrs because he made it seem like I would loose my job if I ever said anything. I tried over the years and he would always threaten to take my customers away if I didnt like it. He was not a nice man and I wish I could get my time back or I wish I could get paid for all that extra time but I think that is too late now.

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Citizens Response
3y
Thank you for taking the time to share your feedback. While we're glad to hear you enjoyed the benefits here, we’re sorry to hear you weren't completely satisfied. We take all concerns seriously and would like to better understand your perspective. Please consider calling us anonymously via Right Call at 1-877-495-4727 to share more information about what you experienced so that we can look into and address as appropriate.
4.0
Sep 4, 2022

Great place for freshers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No Work life balance. Long working hours

Cons

Good for freshers. Latest technology

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Citizens Response
3y
We're glad you're enjoying learning about new technologies, but are sorry you aren't completely satisfied. We take all feedback under consideration and appreciate you sharing your view point with us.
Viewing 4705 - 4707 of 4,790 Reviews

Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.