Citizens reviews

3.8

74% would recommend to a friend

(4,788 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

66% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jan 8, 2011
Recommend
CEO approval
Business Outlook

Pros

paid well, ability to earn more for selling checking accounts, mostly friendly atmosphere, nice benefits package, flexible schedule, holiday hours

Cons

very stressful due to its sales pitching, need a lot of sales for checking accounts and uncomfortable situations during "aisle time" (for in store only. A time where you go throughout a store and ask random strangers about their personal finances and then ask them to open up an account). The managers I've worked with weren't very competent. must work weekends for in store

4.0
Jan 6, 2011

I've enjoyed my time here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This relates to the back office, not branch work. I've never worked in a branch so I can't comment on that Great pay/benefits Good people Time off when you need it

Cons

Some of the business lines are clueless. They expect circumvention of polices and procedures that are instituted in order to prevent downtime

Viewing 4720 - 4722 of 4,788 Reviews

Glassdoor has 5,068 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.