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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      72% would recommend to a friend

      (4,792 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Mar 4, 2017

      universal banker

      Senior universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, room for growth and advancement

      Cons

      micro manage, sales over service, high turnover rate always short staffed

      3.0
      Mar 2, 2017

      It all depends on your manager.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-workers, good vacation time, good number of paid holidays off, good benefits and good 401k program. Secured location to work in.

      Cons

      Poor management, limited or no opportunity to advance, too many layoffs, technology is outdated , salary below industry standard, lack of flexibility

      2.0
      Feb 26, 2017

      I would not recommend

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonably flexible working hours. Lots of movement within the company due to very high turnover so easy to move up.

      Cons

      SALES< SALES SALES. You are nothing to them if you cannot get sales. It does not matter if you are fantastic at keeping the bank open and compliant... If you do not have enough NEW TO BANK checking accounts then you are done.

      Viewing 475 - 477 of 4,792 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.