Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 22, 2011

Goals are too high and unattainable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic and you are given 18 days of paid vacation starting your first full year. If you are working at a traditional branch as opposed to an in-store branch (inside of giant eagle's), you get nearly every holiday off.

Cons

There is a baseline each quarter in sales you have to reach before you start earning bonuses on your accounts and loans opened. The baseline is way too high and really hard to reach.

2.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits (tuition reimbursement up to $5,000 for undergrad, $8,000 grad), flexible schedule

Cons

Hard to get into corporate side from the retail banking side, very low pay compared to other banks for same job, lots of micromanaging, conference calls, and very pushy on sales. Customer service is "promoted" but not really

Viewing 4771 - 4773 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.