Pros
Here are my top 5 reasons for working at Citizens: 1) Effective and functional leadership and teams: Work is prioritized and optimized to ensure we have the resources to complete the work. Clear and effective lines of escalation help us resolve blockers quickly to keep work on track or reset expectations. 2) Our Credo - Customers, Colleagues, Community & Shareholders: We do our best for our customers, communities and each other. It's not just lip service. Citizens regularly recognizes colleagues who go above and beyond in each of these areas. 3) Career Paths and Growth Opportunities: We are growing and getting better all the time. I've been here since 2005 and we have continually improved our products, processes and management culture. I've had numerous opportunities to work on different initiatives that has broadened my experience. 4) Work Life Balance: Many of us go above and beyond when needed to get things done and conversely Citizens provides a lot of flexibility so I can take care of the priorities in my personal life. 5) Feel Supported: The work is hard sometimes but I feel supported by my team, partners and leadership when I really need it. It also feels great to help my colleagues and team when we have a real challenge to overcome.
Cons
Growing and getting better is messy. There are periods of time where there is too much to do and not enough time or conflicting priorities. That's going to happen its hard to avoid when you are growing and improving. What is great about Citizens is that we address these challenges head on and work together to figure out a path forward.
