Is Citizens a good company to work for as a Risk-Manager?

Risk-Manager professionals working at Citizens have rated their employer with 4.4 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Risk-Manager Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Risk-Manager interview questions at Citizens .

Does Citizens pay Risk-Manager employees well?

Risk-Manager professionals rate their compensation and benefits at Citizens with 3.6 out of 5 stars based on 19 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Risk-Manager salaries at Citizens.

How happy are Risk-Manager professionals working at Citizens?

99% of Risk-Manager employees at Citizens would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Risk-Manager professionals have also rated Citizens with a 3.7 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 444 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 306 reviews)); "Pay was good but not competitive within industry" ((in 235 reviews)); "Work life balance is good" ((in 180 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 137 reviews))

What are the cons of working at Citizens according to real employee reviews?

"You must get a good manager and department to succeed." ((in 123 reviews)); "Poor upper management and disorganized retail structure." ((in 122 reviews)); "No bonus below Vice President" ((in 59 reviews)); "Long hours and a lot of red tape with risk / cyber groups to implement anything" ((in 56 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

Citizens Risk-Manager reviews

4.4

99% would recommend to a friend

(19 total reviews)

Bruce Van Saun

99% approve of CEO

99% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Risk Manager employees have rated Citizens with 4.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Risk Manager professionals have an excellent working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Risk Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

19 reviews

4.0

Jan 16, 2021

Getting better, but more to go

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Customer focused and community oriented across franchise area

Cons

Technology environment for workers is a decade out of date.

Citizens Response

5y

Thanks for sharing your thoughts and for over a decade of service with us! We're glad to hear you enjoy working with here with our amazing colleagues! Also, know that we've doubled our investment in technology and are on a journey to transform our tech across the company. We're glad to have you on our team!

4.0

Sep 9, 2020

Overall good

Risk manager

Recommend

CEO approval

Business Outlook

Pros

-Good pay - Punctuality - Good communication

Cons

-Working with others - Lots of team work

Citizens Response

5y

Thanks for posting a review. We're happy you chose Citizens Bank to grow your career. Best of luck in your next opportunity — we're cheering for you!

2.0

Jun 3, 2017

Wall Street Strikes

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Volunteerism and community involvement are valued in the company.

Cons

New publicly held company is looking to cut expenses although earnings reports are the best in the history of the company. Layoffs!

Viewing 10 - 12 of 19 Reviews

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Jobs at Citizens

1st LOD Risk Manager - Data & Analytics

Senior Risk Manager: Payments

Operational Risk Manager

First Line Risk Sr Manager - Business Banking

First Line Risk Senior Manager

Citizens

Citizens Risk-Manager reviews

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Reviews by job title

Getting better, but more to go

Overall good

Wall Street Strikes

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