Is Citizens a good company to work for as a Software Developer?

Software Developer professionals working at Citizens have rated their employer with 3.9 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Software Developer Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Citizens .

Does Citizens pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Citizens with 2.5 out of 5 stars based on 32 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at Citizens.

How happy are Software Developer professionals working at Citizens?

99% of Software Developer employees at Citizens would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Software Developer professionals have also rated Citizens with a 4.3 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 460 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 313 reviews)); "Pay was good but not competitive within industry" ((in 234 reviews)); "Work life balance is good" ((in 175 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 143 reviews))

What are the cons of working at Citizens according to real employee reviews?

"You must get a good manager and department to succeed." ((in 126 reviews)); "Poor upper management and disorganized retail structure." ((in 120 reviews)); "Long Hours (In Store Branch)" ((in 59 reviews)); "No bonus below Vice President" ((in 56 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

Skip to content Skip to footer

Notifications

Citizens

Citizens Software Developer reviews

3.9

99% would recommend to a friend

(32 total reviews)

Bruce Van Saun

99% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (32 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer employees have rated Citizens with 3.9 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

32 reviews

4.0

Apr 27, 2026

Good work-life balance, but slow to adapt

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, nice offices

Cons

Slow moving, lots of resistance to change

4.0

Apr 20, 2026

I really like working here

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I really like working here

Cons

I don't have anything negative to say

4.0

Mar 11, 2026

Good but depends on team

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Encouraged to actually take PTO Good upward mobility in title Solid enterprise community

Cons

Have to wait ~4 months to actually receive increased compensation post-promotion If you are hired below market rates you will not receive adjustment ever, salaries will only raise by percentage Culture is highly team-dependent

Viewing 1 - 3 of 32 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.7★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at Citizens

Principal Software Engineer

Principal Software Engineer

Program Manager - AI Engineering

Senior Finance Systems Architect

Senior Manager, Data Engineering

Johnston, RI

View job

Citizens reviews FAQs

Citizens reviews Citizens Software Developer reviews

Citizens

Citizens Software Developer reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good work-life balance, but slow to adapt

I really like working here

Good but depends on team

Top companies for "Compensation and Benefits" near you

Jobs at Citizens

Citizens reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Citizens reviews FAQs

Jobs at Citizens