Is Citizens a good company to work for as a Software Developer?

Software Developer professionals working at Citizens have rated their employer with 3.9 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Software Developer Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Citizens .

Does Citizens pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Citizens with 2.5 out of 5 stars based on 32 anonymously submitted employee reviews. This is 36.1% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at Citizens.

How happy are Software Developer professionals working at Citizens?

99% of Software Developer employees at Citizens would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Software Developer professionals have also rated Citizens with a 4.3 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 460 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 313 reviews)); "Pay was good but not competitive within industry" ((in 234 reviews)); "Work life balance is good" ((in 175 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 143 reviews))

What are the cons of working at Citizens according to real employee reviews?

"You must get a good manager and department to succeed." ((in 126 reviews)); "Poor upper management and disorganized retail structure." ((in 120 reviews)); "Long Hours (In Store Branch)" ((in 59 reviews)); "No bonus below Vice President" ((in 56 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

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Citizens

Citizens Software Developer reviews

3.9

99% would recommend to a friend

(32 total reviews)

Bruce Van Saun

99% approve of CEO

99% positive business outlook

Ratings by category

4.3

Work/Life balance

4.3

Career opportunities

4.2

Culture & values

4.2

Diversity & inclusion

4.0

Senior management

2.5

Compensation and benefits

Software Developer employees have rated Citizens with 3.9 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

4.0

Jun 6, 2025

Good place right now

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- good people - good work culture

Cons

- skills may or may not be transferable depending on the team you land on

Citizens Response

Thanks for taking the time to leave a review. It's great to hear that you're enjoying your time with us. We appreciate all your hard work!

3.0

Dec 22, 2024

Great company to learn

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great mentors for your growth

Cons

Too much mid level management

Citizens Response

Thank you for taking the time to leave a review. It's great to hear that you're enjoying your time with us, especially the mentors you've found! We appreciate all you do!

5.0

Dec 5, 2024

Nice Place to Work, if you Prefer Corporate Environment

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits, PTO, and room for professional growth. A lot of opportunities are provided to maximize your potential.

Cons

Anything usually expected from a large corporate environment. Can be a lot less personal, along with sudden changes on a yearly basis to fit business needs, which may or may not affect your position greatly.

Citizens Response

Thanks for taking time to leave a review. We take all feedback under consideration and appreciate you sharing your thoughts.

Viewing 7 - 9 of 32 Reviews

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Jobs at Citizens

Principal Software Engineer

Principal Software Engineer

Program Manager - AI Engineering

Senior Finance Systems Architect

Senior Manager, Data Engineering

Johnston, RI

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Citizens reviews FAQs

Citizens reviews Citizens Software Developer reviews

Citizens

Citizens Software Developer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place right now

Great company to learn

Nice Place to Work, if you Prefer Corporate Environment

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