Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 28 reviews)); "ClassPass is really good at hiring Genuinely good people." ((in 27 reviews)); "great benefits and you're really well taken care of." ((in 26 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 16 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 11 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 24 reviews)); "The base salary is low" ((in 12 reviews)); "poor management" ((in 10 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "It would be great to see more diversity on the leadership team and at the company in general, but it seems like they are working on it." ((in 7 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

What are the top reviewed ClassPass locations?

New York , Missoula , San Francisco , Phoenix , California City , Los Angeles , Chicago , Stevensville , Raleigh , Austin , Dallas , Oceanside , San Diego , Corte Madera , San Luis Obispo , Denver , Stamford , Las Vegas , Bellingham , California , Miami , Tampa , Atlanta , Midtown New York

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Mar 6, 2020

High growth, high performing company with excellent benefits and energetic team culture.

Client solutions

Recommend

CEO approval

Business Outlook

Pros

Great team culture Transparent leadership team Salary, benefits and perks are competitive Opportunity to grow and take on projects outside the scope of your JD

Cons

Lack of process and rate of change can be overwhelming for most, but it's the downside of scaling a company so quickly.

5.0

Mar 6, 2020

Amazing Company, Wonderful Job

Customer experience associate

Recommend

CEO approval

Business Outlook

Pros

ClassPass is a fun, fast-paced environment to work in. The job provides an opportunity to work with some of the most innovative and motivated people who are always happy to help a team member out. I have never worked for a company and for team leaders who cared so much for their fellow employees and for their customers.

Cons

After working for ClassPass for six months, I can not think of one con about this job.

5.0

Mar 5, 2020

New-Hire and I love it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team was immediately so warm and welcoming, the training was organized and they really make you feel like a valuable part of the team!

Cons

I can't think of any cons so far!

Viewing 217 - 219 of 289 Reviews

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