Does ClearCaptions pay their employees well?

According to anonymously submitted Glassdoor reviews, ClearCaptions employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ClearCaptions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ClearCaptions?

62% of ClearCaptions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClearCaptions 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ClearCaptions?

Territory Manager (15) , Sales Representative (11) , Territory Sales Manager (7) , Client Care Specialist (4) , Customer Service Representative (4) , Inside Sales Representative (4) , Business Development Manager (3) , Sales (3) , Agent (2) , Analyst (2) , Customer Care Representative (2) , Customer Support Representative (2) , Devops Engineer (2) , Inside Sales Manager (2) , Project Manager (2)

What are the pros of working at ClearCaptions according to real employee reviews?

"Great Benefits" ((in 12 reviews)); "Great People low stress level" ((in 11 reviews)); "Competitive pay and opportunites to advance." ((in 9 reviews)); "You can tell employees go above and beyond to help customers better understand the product and service that really improve the quality of life for the HOH." ((in 5 reviews)); "Best company I have ever work for, compassionate caring leadership." ((in 5 reviews))

What are the cons of working at ClearCaptions according to real employee reviews?

"Bad management and you’re treated like a number" ((in 13 reviews)); "Since it's a small company, individuals have a lot of sway in decision making and you just have to hope you have a good manager." ((in 5 reviews)); "Pay appears decent but raises don't happen, (was here for years before I ever got a pay increase)." ((in 4 reviews)); "Upper management has set unrealistic goals!" ((in 3 reviews)); "Typical week is 80 plus hours and the kicker is they just took away our mileage reimbursement so what little commission is given is spent on gas and oil changes and new tires because we drive our cars to the ground." ((in 3 reviews))

What are the top reviewed ClearCaptions locations?

Roseville , Rocklin , Sacramento , New York , Dallas , Atlanta , Tallahassee , Kansas City , Macomb , Michigan Center , Charlotte , Houston , Texas City , San Antonio , Hattiesburg , Tennessee Ridge , Antioch , Lebanon , Nashville , Indianapolis , Columbus , California City , Fresno , West Hollywood , San Francisco , Masonville , Las Vegas , New Orleans , Miami , Orlando

Skip to content Skip to footer

Notifications

ClearCaptions

ClearCaptions reviews

3.5

62% would recommend to a friend

(146 total reviews)

Robert Rae

64% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

ClearCaptions has an employee rating of 3.5 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCaptions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

3.0

Jan 14, 2026

Buddy system

Installation coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay is good, benefits are great.

Cons

Hire based on who they like not who is qualified. Management issues. Lack of experience in leadership.

ClearCaptions Response

6mo

Thank you for sharing your feedback and for your continued time with ClearCaptions. We’re glad to hear you value our pay and benefits. We take concerns about hiring practices and leadership seriously and are actively working to strengthen training, transparency, and leadership development. Feedback like yours helps guide those improvements, and we encourage employees to share concerns directly with management or the People team. We appreciate your honesty and contribution to our ongoing growth.

5.0

Oct 13, 2025

Clear Captions

Ic coordinator

Recommend

CEO approval

Business Outlook

Pros

decent pay good leadership culture

Cons

none that i can think of

ClearCaptions Response

9mo

Thank you for sharing your feedback! We're glad to hear you're happy with your pay, leadership and the culture. Your input means a lot to us, and we're excited to have you as part of our team. We look forward to supporting your continued success!

1.0

May 21, 2025

Take calls

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On call Support other Great listen Helping clients Collaboration

Cons

Need permission for everything Need permission for replacement of phones when it's clearly do not work

ClearCaptions Response

Thank you for sharing your experience with us. We're glad you appreciated the collaborative environment and the opportunity to support clients—both are central to our mission at ClearCaptions. We understand your feedback about needing permission for certain tasks and are continuously working to strike a better balance between structure and autonomy. Wishing you all the best in your future endeavors!

Viewing 13 - 15 of 146 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at ClearCaptions

People Generalist (100% Remote)

People Operations Specialist (100% Remote)

Installation Coordinator (100% Remote)

Contact Center Platform Analyst (100% Remote)

Data Engineer - Fabric (100% Remote)