Clearlink reviews

I resigned three months in, worked at the Scottsdale location. Management follows the 'good old boy' mentality, advancing guys who they like regardless of skill or leadership ability. No females in leadership at all - they are in support roles such as employee advisor and such. As I mentioned, I resigned and gave a specific date as my last day which I followed. However, 4 days after my last day I get an email saying I was terminated. Also, the pay really is VERY low (commission and base) for the work I was doing. Rude department heads who know nothing (said to an employee who hasn't worked in call centers that the number of calls a person takes does not affect conversion, had no idea what revenue per hour meant, etc). They also made agents use their call flow, which is not a 'fit all' flow, which left many calls sounding idiotic. But if you DON'T use it they take you pay. They also will treat you like children, taking PCI compliance to the micro managing level (taking napkins off your desk because they are paper?) Just do yourself a favor and go to a different place - there are literally a million other places that will treat you better and pay what you are worth.

They sold themselves to Sykes. It has become a corporate environment thats goal is to create robots. If you haven't worked here for years, don't plan on going anywhere. If you don't like to Mountain Bike or golf and like to make fun of other associates behind closed doors, don't even think about it. The fraud is CRAZY. And all management knows it. Why else do you think they just fired most of their VP's? It only took several years for Sykes to figure it out but, before that it was anything goes if you were in the boys club. And the 'Employee Advocate's are just there for mgmt to make it look like they care. They would rarther talk you into quitting than getting fired for their own statistics.