Cleveland Clinic reviews

Being a nursing staff support person and a nursing student who is about to graduate, I can attest that many nurses at CCF are unhappy with their jobs. Most of the time, even if I had a difficult patient and required immediate assistance, nurses and other staff members were unwilling to enter the patient's room to assist me. I was told on several occasions by RNs, "This is your patient and you are responsible for managing this person's care." These statements were ridiculous, as I was simply a sitter and the RN was ultimately responsible for managing the care of the patient. In contrast to my experiences at University Hospitals of Cleveland, where nurses are always consulted when physicians are making major decisions, at CCF nurses took a backseat and were much more rarely consulted when patients' statuses changed. All of these factors contributed to a poor attitude exhibited by many RNs on multiple floors, which ultimately lead nursing support persons to become demoralized and frustrated.

Depending on area, promotion potential might be limited, organization is so large that getting a voice heard for change or improvement in processes.