Cleveland Clinic reviews

It is very frustrating to be hired for a position and you are not trained for the responsibilities of this role. Management is dismissive and lack knowledge of their roles. I've had to tell my manager how to manage as I am older than her and I am the first person she has supervised. We pay to park. The idea of advancement is reserved for those that know someone not what they know.

Management makes it really difficult for employees to do best for patients. They leave us so short handed and the documentation for something as simple as getting consent can take 45 mins, simple lab work as well. They set us up for failure and it’s no wonder the patients are fed up. I can’t apologize to them enough and it is out of my control. Administration needs to either be a patient themselves or shadow the staff to believe these time consuming detours the staff must go through just to get a simple task completed. It’s insanity. I work alongside skilled professionals and we are great providers to our patients however the documentation they expect from us and the volume of patients they expect us to care for makes it nearly impossible to do “they best we can” We are losing smart and experienced caregivers daily due to the workload and what administration expects we can handle. They don’t expect us to take breaks either, I can’t give my assignment to another caregiver for even 10 minutes because they have an equally hard assignment. We also get reprimanded if we don’t take a break. You just can’t win.