Great team but few growth opportunities
Pros
For the most part, I enjoyed working at ClickUp. I'd never worked with an immediate team so committed, kind, hard-working, and collaborative before. I'm not sure how Support had created a culture like this, but it was one of the best parts of my time there. My managers cared about me as both an employee and a person. They advocated for my success and my growth, giving me projects that aligned with my strengths. We had flexible PTO, and the benefits were a huge plus.
Cons
Perhaps this is due to the nature of working in Support, but it was hard to feel a sense of autonomy and scheduling flexibility. If you like to have every moment of your day scheduled or carved out for you, then it will be a good fit. Otherwise, it can be hard to stay afloat. Change could've been managed better. You have to be flexible but even then, the most adaptable employees found themselves exhausted from the constant changes. There is little growth available in the Support department, even if you are among the best. It was a good place to build my resume and working experience, but I don't recommend this for employees who want to progress in their career.