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      Closet Factory

      Engaged Employer

      Closet Factory reviews

      3.4

      55% would recommend to a friend

      (244 total reviews)

      Greg Stein

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Closet Factory has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      244 reviews
      5.0
      Jun 23, 2021

      Great Team & Leadership

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Closet Factory has an amazing team. Everyone here works great together and it's an amazing support system. The company just launched in 2021, but we are already one of the fastest growing franchises. The sky is the limit and in all my years I've never worked with a better support system and professional leadership.

      Cons

      None yet, but we just need to keep up with implementing new changes

      avatar
      Closet Factory Response
      5y
      Exciting! The newer locations are doing incredible and I'm sure that you will continue to grow with them. Thanks for your comments!
      5.0
      Jun 23, 2021

      Dream Job for hard workers!

      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Closet Factory of Austin, I have really found my dream career. I was in the hospitality industry for 15 years, being capped at a salary unless I became the owner. At Closet Factory - the sky is the limit. As a hard worker, I am able to take on as many appointments and I can handle a month, and design/sell my heart out. At first, the CAD program was a learning curve. As I started getting better with help from our owners, I can successfully design a closet in less than 10 minutes. This enables me to design for our clients on site and give them an accurate pricing structure before leaving. I am able to take vacations, days off, time off for personal appointments, and still make over 80k a year, PLUS monthly bonuses. It is hard work, detail oriented, but at the end of the day- the most rewarding job I have ever had. My owners are 100% the hardest working individuals I have ever come across. They wear many hats as we are a smaller franchise- but ANYTIME we need help in ANY area of our business, they are the first ones there. I will continue to work hard as I stand behind my owners, my product, and my installation team. We are truly a family and always helping eachother out as much as we can. Meeting my clients and seeing the design go from measuring studs in a recently built home- to an installed pinterest closet- is the most fascinating part of my job. If you work hard and like to make dreams come true for clients, this is your dream job too!

      Cons

      You technically dont get paid vacation time - unless you sell virtually during your vacation. For me its not a problem, as we get paid 50% of our commission upon signed contract, and 50% of it upon completion of installation. During time off, you may have 3-4 installs and technically make that end 50% then.

      avatar
      Closet Factory Response
      5y
      Thank you for your feedback. It's important to have owners involved and very present in the business's operations. Some of the many benefits of being a designer are the flexible hours, great training and sales support, and of course, very fair commission on a high average sale product. It does vary by location; however, it's pretty common to get part the portion of the commission on the deposit for the project and the other portion when the final payment is made. We are delighted to hear your feedback and want all our employees to be as happy as you are.
      5.0
      Jun 23, 2021

      Great Place To Work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are quite a few people that have worked at the company a long time. Many people have gotten promoted to different positions. The response to Covid was better than anyone could have expected, and all employees were kept safe. They have good benefits and the team at that location really cares about what they do. Everyone is like family.

      Cons

      Some of the installers and people in the Factory had to work 6 days but they have corrected that. The company is now open Monday - Friday.

      avatar
      Closet Factory Response
      5y
      There are a fair amount of employees at the Los Angeles location in all departments that have been there for 10+ years. Some over 20 years and advanced into management positions that started as designers and other roles. Thanks for bringing up this important point!
      Viewing 157 - 159 of 244 Reviews
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      ReviewsCloset Factory reviews

      Glassdoor has 253 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.