Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)
avatar

Kate Allum

49% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discount Good volunteering opportunities

Cons

Poor security Working on your own

avatar
Co-op Response
1y
Thank you for your review and feedback. Our colleague member discount is an amazing perk, 30% off Co-op branded products and 10% off other brands in-store. We're pleased to see that you enjoyed the opportunities to get involved with your local charities and volunteer.
2.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good pay for those without higher education.

Cons

systems are ancient, hard to work with, youre expected to take a lot of abuse from customers and will be reprimanded for as little as sighing on a long phone call.

avatar
Co-op Response
1y
Thank you for your review and feedback. We're sorry that you feel this way. Working in customer service can be challenging at times, however we encourage all our colleagues to be respectful. We'd ask that you reflect on how you would feel being on the end of a call where someone was sighing and how this might make you feel. If you have any concerns about interactions with customers we advice that you speak with your manager.
1.0
Apr 3, 2025

Always on the tills

Recommend
CEO approval
Business Outlook

Pros

Literally none at all yikes

Cons

Lots of cliques and new starts always stuck on the worst jobs for months never given any opportunity to learn new skills or progress

avatar
Co-op Response
1y
We're sorry that you feel this way. Has this been a recent development? Please talk to your manager about your aspirations. Together you can review some of the learning opportunities on the Development Hub and find a course or topic that you can complete.
Viewing 307 - 309 of 6,267 Reviews

Glassdoor has 6,735 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.