Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Great people and place to work" ((in 254 reviews)); "good benefits and build relationships" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Mar 12, 2025

Don't come here

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Workers are nice - that really is the only pro

Cons

Bullying, Discrimination, favouritism, it's awful here

Co-op Response

1y

Thank you for sharing your feedback. At Co-op we have a zero tolerance approach to any form of bullying, discrimination, or harassment. If you feel that you’re being bullied, harassed, or discriminated against, it can sometimes be difficult to decide how you want to deal with it. It can help to talk this through with someone. We would always suggest that you speak to your line manager initially to talk things through or with another manager if you don’t feel comfortable. We have a free confidential colleague helpline that you can contact for advice, which is managed by Health Assured. They can be contacted on 0800 640 9088 or BHD@healthassured.co.uk.

2.0

Mar 12, 2025

Fine for uni side job

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Was flexible hours with uni

Cons

Was quite a hectic work environment

Co-op Response

1y

Thank you for your review and feedback. We're so pleased that we were able to provide you with a flexible work pattern while you studied.

2.0

Mar 10, 2025

Character Building culture

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Had a lovely manager, helpful and nice

Cons

Bullying culture and renaming character building as a way to cover it up If you have a disability, don't think it's acceptable. I cannot recommend the coop as a workplace. You are also given a maximum hour contract of 39 hours a week with a minimum of 16, you will be given on average 30 hours a week whether you like it or not

Co-op Response

1y

Thank you for your review and feedback. Co-op has a zero tolerance approach to any form of bullying, discrimination, or harassment. If you witnessed or experienced bullying, we hope that you reported it at the time. If you believe that there is something we should look into further, then please use the former colleague contact form at colleagues.coop.co.uk/contacts

Viewing 316 - 318 of 6,267 Reviews

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