Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 617 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 264 reviews)); "Great team manager and colleagues" ((in 262 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Oct 5, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexi working, bonus, friendly colleagues, good structure and environment

Cons

Salary is a little lower than average

Co-op Response

9y

Thanks for your feedback. It's great to hear you enjoyed your time while at the Co-op. ^Catherine

2.0

Sep 28, 2016

CTM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved working here with out little team. Knew all the customers. Lovely atmosphere.

Cons

Broken hearted when co-op decided to sell off some of its shops, with more to come in the future. Sold to a company called Rontec who franchised it out after a month. Favours lone working, (not good on a night time). I got up and left as are several others.

Co-op Response

9y

Thankyou for your feedback, it's lovely to hear you enjoyed the team you worked with and customers. We're sorry to hear you were effected by a store closure. ^Catherine

4.0

Sep 27, 2016

CTM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

managers were incredibly friendly and so too were my colleagues, fairly small store so built relationships with regular customers which was nice. hard work noticed by management, i was awarded an appraisal for excellent customer service.

Cons

no actual structure of how your day at work would be undertaken, rotas had tasks on them but were not actually assigned to you by the manager, it was simply do what needs doing or till work

Co-op Response

9y

Thanks for your feedback. Is there a particular department you'd like us to feed this back too? ^Sophie

Viewing 6031 - 6033 of 6,267 Reviews

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