Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 617 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 264 reviews)); "Great team manager and colleagues" ((in 262 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,266 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

6K reviews

5.0

Sep 23, 2016

customer team member

Ctm

Recommend

CEO approval

Business Outlook

Pros

love working for the co-op because it is owned by us and our customers

Cons

none love my job done it for 28 years

Co-op Response

Thanks very much for your great feedback. ^Sophie

3.0

Sep 20, 2016

Life Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and co-workers.

Cons

Cannot move up in the company.

Co-op Response

We're sorry to hear you don't feel like you can progress. Would you like to discuss this further with our resourcing team? Thanks ^Sophie

2.0

Sep 15, 2016

Poor Management

Customer team member

Recommend

CEO approval

Business Outlook

Pros

- team members. - locations, near amenities.

Cons

- Poor management. - routine work - monthly wages payment was not accurate - management rarely help, hardly do anything themselves. - high work load. - poor training - poor staff facilities (1 stool) - little break

Co-op Response

That's not great to hear. Were you able to speak to your line manager directly about this concerns? ^Sophie

Viewing 6034 - 6036 of 6,266 Reviews

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