CoStar Group reviews

2.7

33% would recommend to a friend

(3,020 total reviews)
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Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,020 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Not much. Decent starting pay

Cons

Glorified call centre job with a month of training in Virginia. While you're there, you are held to American standards even though standards in Canada are different - impractical training because resources are different in the States than Canada, the American trainers aren't trained on Canadian standards/circumstances/CRE culture. Canadian research portfolios can't compete with metrics that can be achieved with American portfolios given CoStar's recent appear on the Canadian market, BUT you are still expected to perform like an American researcher. Training only cares about quantity over quality, and puts you on the phone with little walk through of the process and absolutely no regard for your comfort. Trainers were condescending and CoStar is serious when they say competitive workplace - you are instantly pinned against coworkers from the second you are put on the phone, and you are expected to be a calling machine. Personhood is unaccounted for in this work place.

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CoStar Group Response
7y
Thank you for leaving a review and thank you for the time that you spent at CoStar. It sounds like this role may have not been the right fit for you. Delivering the most comprehensive and accurate data set available in commercial real estate is absolutely our priority. Our call metrics are designed to ensure that our information is accurate and up to date. We know that calling is sometimes difficult but, frankly, it often obtains information that cannot be gathered in any other manner. Every potential member of the research time has the opportunity to shadow a current researcher and spend time with them before they accept a role with us, which should have been the case with you. We are committed to transparency about all aspects of research. We offer extensive training for our research team, including several weeks of training immediately following their start date and ongoing training. We are proud of the fact that thousands of researchers have joined CoStar and been promoted within research or to other positions in the company over our 30-year history. We wish you the best of luck with your future endeavors.
1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

- Reimbursed for transportation ($100 per month) - Free snacks in the office - Good location close to Union Station - Young co-workers - Good training fully paid for

Cons

- You have to punch in/out daily - People promoted to management roles have no previous management experience - Call center environment - Calls are recorded - Very repetitive work calling people that don't want to talk to you - Costar is the definition of micro management - No real career advancement - Office environment can be toxic (high school-like)

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CoStar Group Response
7y
Thank you for taking the time to leave a review and leaving feedback. CoStar is committed to providing the best data for our clients. We have found, and clients have confirmed through focus groups, that personal telephone contact is the primary way to maintain their data. I wish you all the best in finding a role that is a better fit for you and your career goals.
1.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly London team, nice offices at the time

Cons

Everything is dictated by the DC office there is no creative input to the process, their scrum implementation is similarly authoritarian. No career prospects. "My way or the highway" attitude from Ivory Tower Architects. Required overtime plans.

Viewing 2737 - 2739 of 3,020 Reviews

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