Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,757 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 197 reviews)); "Great team and people there" ((in 183 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 97 reviews)); "bonus was great" ((in 92 reviews)); "My direct team was great and tenured" ((in 88 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 155 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 135 reviews)); "long hours and it is retail" ((in 103 reviews)); "And no work life balance." ((in 75 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 68 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,416 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

4.0

Sep 13, 2013

Best retailer to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A company committed to excellence, and provides employees with appropriate resources for training and development.

Cons

the schedule--it's retail, and that's what you've signed up for!

4.0

Sep 12, 2013

Great company to grow with

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

You learn to develop clientelling skills and there is promotion from within

Cons

the hourly pay and me meager compared to other affordable luxury companies

1.0

Sep 11, 2013

Easy to get "stuck" there. If you're good enough to work there FT you can find a much better job with anywhere else and

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great sales training -Compensation and perks were great if you were a million dollar seller.

Cons

-Scare-tactics used to manage employees-so many HR issues, nearly every new hire would get written up within their first week for being 1 minute late or clocking in 5 minutes early. Many of my co-workers would go home and cry after not meeting their sales goals because they couldn't take the pressure -Favoritism- saw some pretty terrible managers get moved up the ranks -NO ROOM TO GROW! if you are a great salesperson you are just that. They will refuse to promote you because of what they will lose in sales.

Viewing 3124 - 3126 of 3,416 Reviews

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Best retailer to work for

Great company to grow with

Easy to get "stuck" there. If you're good enough to work there FT you can find a much better job with anywhere else and

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