Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,757 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 228 reviews)); "Good pay id willing to work hard" ((in 198 reviews)); "Great team and people there" ((in 178 reviews)); "My direct team was great and tenured" ((in 98 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 94 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 152 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 133 reviews)); "Long hours and hardly any days off" ((in 105 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 73 reviews)); "And no work life balance." ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

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Coach

Part of Tapestry

Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 27, 2013

Very attentive, supportive organization.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Sales environment without extreme pressure Staff passionate about the product Many corporate incentives rewarding exemplary service

Cons

Constantly shifting the focus for sales associates. One month its clientelling, the next month thats out the window and its metrics.

3.0

Jun 23, 2013

Not enough consistency.

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

All i can say is great pay.

Cons

Not enough recognition for good employees. All managers are on different pages. Rules are constantly changing. Managers constantly on power trips. Not enough communication between managers and corporate. High stress level. Managers constantly breathing down your neck. Not a good environment all together

4.0

Jun 21, 2013

Satified employee for more years than I care to admit...

Senior manager, finance

Recommend

CEO approval

Business Outlook

Pros

- Passionate people - Creative projects and positive attitudes - Strong teamwork with shared goals - Time and resource investment in efficiences - Great Products! ...and discounts - Great benefits (improvements to PTO were made recently)

Cons

- Working with global teams means working day and night; most managers are flexible though - Many teams put in more than average hours, even for NYC - Not good at promoting from within - Almost impossible to move from Product Category to Product Category or Department to Department, though I did due to many circumstances over the years - Work Life Balance is a term spoken but, not encouraged

Viewing 3157 - 3159 of 3,416 Reviews

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Very attentive, supportive organization.

Not enough consistency.

Satified employee for more years than I care to admit...

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