Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,756 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 237 reviews)); "Good pay id willing to work hard" ((in 191 reviews)); "Great team and people there" ((in 178 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 97 reviews)); "My direct team was great and tenured" ((in 97 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 152 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 139 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 74 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,415 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

4.0

Apr 3, 2013

It is a very good company to work for!

Assistant designer

Recommend

CEO approval

Business Outlook

Pros

Very nice people and environment

Cons

The company is in a bit of a face lift so people are very unsure of their job and position

4.0

Mar 31, 2013

Great company, just not what it use to be in the past.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working around handbags is a girls dream come true. They have a bonus program monthly and yearly.

Cons

Our product is not what it use to be, and all the extra perks of the company have diminished too.

1.0

Mar 24, 2013

run away as quickly as possible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

part time benefits safe working environment

Cons

absolutely plutocratic ,autocratic ,micromanaging work environment. These folks lull you into a sense of a friendly happy workplace. then after hire , drive you crazy with constantly negative feedback, and there is absolutely no way they are ever wrong. This contributes to a dog eat dog environment. I was one of the top 5 producers, and not only did I not get the hours stated in the interview, they constantly nitpicked about everything. these are handbags for pete's sake, and no one is asking them to lower their standards, but a bit of example setting, and a less adversarial attitude would help.I have many years of retail sales experience, and I have rarely encountered a more hostile workplace. SHAME ON THEM

Viewing 3184 - 3186 of 3,415 Reviews

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It is a very good company to work for!

Great company, just not what it use to be in the past.

run away as quickly as possible

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