Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 35 reviews)); "Good benefits, including travel opportunities; summer perks such as gardening, volunteering and events; casual dress." ((in 25 reviews)); "Culture is great." ((in 16 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "training is excellent... especially in Sales" ((in 8 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 13 reviews)); "Parking can be difficult." ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

5.0

Mar 31, 2024

Great management

Client care agent(wah)

Recommend

CEO approval

Business Outlook

Pros

Super accommodating and they are diligent in making sure you know what you're doing.

Cons

Complicated and outdated systems make the job a bit difficult to understand, steep learning curve but once you're familiar it's easy.

4.0

Jan 5, 2024

good

Business development

Recommend

CEO approval

Business Outlook

Pros

Sales Meetings were fun to go on

Cons

felt like promotions were for family and close friends

5.0

Jan 3, 2024

Loved every minutes

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

The team and culture at collette is unheard of! You truly feel like a family!

Cons

When in the call center there really isn’t much room for growth to other departments.

Viewing 46 - 48 of 239 Reviews

Jobs at Collette

Creative Enablement Specialist

Tour Operations Manager

Business Development Manager