Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 31 reviews)); "Great benefits such as car allowance/401K match/profit sharing/corporate expense account" ((in 26 reviews)); "Culture is great." ((in 18 reviews)); "training is excellent... especially in Sales" ((in 10 reviews)); "Great company culture and travel perks." ((in 9 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 12 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 11 reviews)); "Parking can be difficult." ((in 10 reviews)); "Many managers don't seem to know how to actually manage or lead a group." ((in 8 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (239 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews

4.0

Jan 26, 2022

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

I do not have anything

1.0

Jan 4, 2022

Could NOT be a Robot !

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Co workers were very nice - I was very excited about working in the travel industry

Cons

That excitement quickly faded when I got on the phone’s - it was not a fact that is explained clearly but this is a SCRIPTED call center job ! All they want is a robot that sits and repeats the script to customers. No thinking for yourself needed

5.0

Nov 22, 2021

Amazing company!

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Amazing company and get paid while travelling the world!

Cons

A lot of travelling and some weekend work.

Viewing 91 - 93 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager