Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by demographic groups

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Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews

3.0

Nov 29, 2016

Mixed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free wellness center on site, travel benefits if you are in the right position, some departments have good management.

Cons

Family-centric, hard to find upward mobility in most positions, going through a lot of transition/turnover right now, office working environment outdated.

1.0

Nov 3, 2016

Great job, terrible upper management and focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many great perks and benefits, good work and team feeling, travel is an exciting and engaging field even on the operational side it was interesting.

Cons

No time off for any reason during 90 trial period. I was fired for having strep twice and taking 3days out with a physicians note. Pay was only allright, parking was difficult. The company is going through a massive restructuring and doesn't seem to know what to do with itself. Management is clueless at higher levels and their concern for their employees is only surface deep.

2.0

Nov 2, 2016

All talk and no action

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule mostly Meet interesting people but overworked Medical benefits are good but no maternity or paternity for sales

Cons

Salaries are extremely low and they will tell you that they increase but they don't. Salaries have been on hold for years. Stopped 401k match Employees don't travel as often as you would think and even awards for sales have gotten cheap. You win "Collette cash" to apply towards a tour but you need to win multiple in order to pay for it. They just want to keep as much as they can for themselves. They know they can hire young recent grads and make promises that they don't know how to challenge. Office support is slacking and they attack outside sales

Viewing 184 - 186 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mixed

Great job, terrible upper management and focus

All talk and no action

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