Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 35 reviews)); "Good benefits, including travel opportunities; summer perks such as gardening, volunteering and events; casual dress." ((in 25 reviews)); "Culture is great." ((in 16 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "training is excellent... especially in Sales" ((in 8 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 13 reviews)); "Parking can be difficult." ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews

5.0

Aug 12, 2015

great job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great family owned travel company

Cons

parking, parking and did I mention parking?

3.0

Jul 28, 2015

Great Benefits and place to work but history of Lay-offs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Benefit Package is extensive and affordable. The Wellness Program allows for you to attend Wellness classes and there are days the whole company participates in different events. On-site Wellness Center with personal trainers. The company promotes and pays you for volunteering hours locally and abroad. Good training program. Employee Familiarization Tours.

Cons

There is a History of company wide Lay-offs even after having a hiring surge. To their credit they have called people back to work but there is no guarantee. Job security just isn't there. Company spends money on perks instead of making sure people can keep their jobs. Customer loyalty program needs work.

5.0

Jul 21, 2015

I love my company. They are amazing in every way!

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

You get to learn about travel and go on tour.

Cons

One of the challenges is patience. You need a lot of patience to handle some of the guests and travel agents.

Viewing 202 - 204 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

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Ratings by demographic groups

Reviews by job title

great job

Great Benefits and place to work but history of Lay-offs

I love my company. They are amazing in every way!

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