Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 35 reviews)); "Good benefits, including travel opportunities; summer perks such as gardening, volunteering and events; casual dress." ((in 25 reviews)); "Culture is great." ((in 16 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "training is excellent... especially in Sales" ((in 8 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 13 reviews)); "Parking can be difficult." ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

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Collette

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

3.0

Feb 13, 2015

Never had a problem

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family type atmosphere, good co-workers, benefits and 401 was awesome, open door policy to CFO, Halloween was awesome!

Cons

parking was always an issue, I dont think that will ever be rectified. The company appears to be getting too big - might be easier to relocate the whole company and squish cars in. and the favoritism shown to some and not others. Review on performance not on likability.

2.0

Oct 13, 2014

Confusing

Tour manager

Recommend

CEO approval

Business Outlook

Pros

Great travel opportunities, independence while on the road

Cons

No training, language skills not appreciated......at international escorted tour company.......send English speaking only guides to foreign destinations....disservice to clients

2.0

Oct 7, 2014

Lacks Employee Development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great health benefits & employee gym

Cons

This is a family run company so nepotism is the name of the game. There is no employee development plan unless you are part of "the family". You are hired into entry level positions and given the expectation that the company will provide advancement opportunities but that is not true. They are only interested in hiring candidates that have specific experience. They are not interested in training their current employees into new positions. Many employees are very unhappy because positions go to external candidates. The company hides behind the fact that they make a lot of internal transfers, when really those transfers are all lateral positions not advancements. Salaries are relatively lower than other companies.

Viewing 217 - 219 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager