2.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook
Pros
Discounts even if you're on reduced non peak hours or voluntary layoff
Cons
Absolutely no support for home agents. Get blamed for absolutely everything. I still have no idea who my team lead is after six months. Communication sucks. Unrealistic sales goals for non peak season. They say advancement opportunities are here, but I think it's only if you work in he actually call center THEN transition to remote. Otherwise, I guarantee it's played by favorites. My first work from home job and it is NOT a good experience. I managed to get a second remote job that's fantastic and supportive.