Comcast Customer Service Representative - Loyalty reviews

2.0

11% would recommend to a friend

(34 total reviews)
avatar

Brian L. Roberts

1% approve of CEO

11% positive business outlook

Customer Service Representative (Loyalty) employees have rated Comcast with 2.0 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Customer Service Representative (Loyalty) professionals have a poor working experience there. Comcast is rated 44% below average by Customer Service Representative (Loyalty) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

34 reviews
2.0
Jan 30, 2026

Just meh

Recommend
CEO approval
Business Outlook

Pros

It’s ok they treat employees well in other aspects of the company but getting any sort of raise while you’re in is extremely unlikely

Cons

Constantly watching customers have to pay a premium on services just to turn around and not pay employees anymore than when they first start

Viewing 1 - 3 of 34 Reviews

Glassdoor has 20,374 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.