Comcast reviews

no communication between departments and no leadership abilities for some supervisors. No human resource department to help employees with problems. disorganization

Disconnect/disharmony working with other layers of the company (Headquarters/Division/ Region/System). Decisions are made at higher levels without fully understanding the issues at the lower levels and decisions made at HQ are not in alignment with our bottom line goal to best service our customers and shareholders. (ie. obtacles in purchasing needed capital, getting payment to customers (refunds) /vendors timely). Controls are important but I don't think we currently have a good balance btw controls and customer service. Poor planning and decisions at HQ these past few months has caused significant customer impacting preventable issues which could have been avoided if we all worked together and our input was sought and considered prior to implementing these high level decisions.