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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      68% would recommend to a friend

      (18,790 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Feb 12, 2009

      Make the best of your situation if you cannot create a better one! Think fast on your feet and you will survive!

      Customer account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package. Free communication products. The best provided free for employees. You learn and gain lots of knowledge working in such a huge environment. Networking is key to moving up within this company. Its great a fair chance is given to all employees. Overall its a pretty cool place to work.

      Cons

      Political attributes that can cause limited diversity and employee retention. Things change with any business. Unfortunately it causes some to fall behind. I have seen more people leave than stay at this company. Communication is one of the big issues with Comcast. It needs to improve. Because of this reason, it makes you feel as if you cannot do your job efficiently or may leave a customer out in the cold with no resolution to a service issue.

      5.0
      Feb 10, 2009

      It's alright if you can stick with it.

      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, decent pay. It just takes awhile to get to that point. Free cable is a plus, as is a company vehicle.

      Cons

      Management is very secretive at times. Supervisors tend to treat their employees like children, in turn they become very dependant and can't think for themselves. Inferior customer premise end (leased) equipment generates a lot of service calls.

      3.0
      Feb 4, 2009

      A good place to work, but plenty of room for improvement.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good, though not exceptional, benefits, including great discounts on cable television, internet and telephone services. Also a decent selection of medical, dental, etc. though prices have been increasing. Depending on the location and/or supervisor, the environment can be very enjoyable. Good job security. The company continues to show growth and hire, despite the recent economy.

      Cons

      Some departments are not pleasant to work in due to management in place. Company reputation colors people's opinions. Some managers focus on things other than customers, which leads to the reputation for not focusing on customers. Many corporate policies prevent giving the excellent customer service the company professes to want to provide.

      Viewing 18688 - 18690 of 18,790 Reviews
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      Glassdoor has 20,303 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.