Pros
There are many great reasons to work for Comcast, but I would have to say that it is always challenging and exciting. We thrive in an environment where anything and everything can happen and we are quick to respond. There is always a new initiative to work on or learn about, or a new product being launched.The employees are great, a family culture. The senior leaders are extremely talented and driven. They are committed to the success of the business and their employees. I've had 4 different positions in 5 different locations in my tenure and have never had a leader that I didn't respect. I learned so much from each of them and was able to take that knowledge to the next position. There is an abundance of available training and enrollment is strongly encouraged by senior management, even if it means time away from "the business" or your team.
Cons
The communication of bundle, pricing and packaging changes can often times be confusing and/or contradictory to other information. New or revised package codes and campaign codes often do not appear in the order entry system until after a campaign or bundle launch date, making it difficult for CAE's to create accurate workorders. This often leads to repeat calls so the correct codes can be added on later when the customer receives their bill and calls in to ask why they didn't get the campaign they were promised.
